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DJI Care Refresh
DJI Care Refresh
Regular price
RM149.00
Sale price
RM149.00
Regular price
Offical Warranty
Guaranteed Quality
7-Days Returns
DJI Care Refresh Purchase Eligibility
Drone Series
• DJI Care Refresh can only be purchased within 48 hours of product activation.
Handheld & Action Series
• DJI Care Refresh can only be purchased within 30 days of product activation.
⚠️ Products that exceed the eligible activation period will not be able to purchase DJI Care Refresh directly. Please verify your product's activation date before placing an order.
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𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁𝗶𝗰𝗲
𝟭. 𝗡𝗼𝗻-𝗥𝗲𝗳𝘂𝗻𝗱𝗮𝗯𝗹𝗲 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗣𝗿𝗼𝗱𝘂𝗰𝘁
• DJI Care Refresh is a virtual product and is 𝐧𝐨𝐭 𝐞𝐥𝐢𝐠𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐫𝐞𝐭𝐮𝐫𝐧, 𝐫𝐞𝐟𝐮𝐧𝐝, 𝐞𝐱𝐜𝐡𝐚𝐧𝐠𝐞, 𝐨𝐫 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 once purchased.
• Once the activation code or service has been successfully delivered, the order will be considered fulfilled.
• Please verify your product eligibility and all purchase details before placing your order.
𝟐. 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐄𝐥𝐢𝐠𝐢𝐛𝐢𝐥𝐢𝐭𝐲
• DJI Care Refresh must be purchased within the applicable period after your device's first activation:
• 𝐃𝐫𝐨𝐧𝐞 𝐒𝐞𝐫𝐢𝐞𝐬: Within 48 hours of activation.
• 𝐇𝐚𝐧𝐝𝐡𝐞𝐥𝐝 & 𝐀𝐜𝐭𝐢𝐨𝐧 𝐒𝐞𝐫𝐢𝐞𝐬: Within 30 days of activation.
If your device has exceeded the eligible period, please email support@dji.com to request an extension. You must obtain approval from DJI Support and provide proof of approval to us before proceeding with your purchase.
𝟑. 𝐏𝐥𝐚𝐧 𝐎𝐩𝐭𝐢𝐨𝐧𝐬 & 𝐑𝐞𝐧𝐞𝐰𝐚𝐥
You may purchase either a 1-Year or 2-Year plan, subject to availability and eligibility.
• 𝟐-𝐘𝐞𝐚𝐫 𝐏𝐥𝐚𝐧: May be renewed with an additional 1-Year plan if eligible.
• 𝟏-𝐘𝐞𝐚𝐫 𝐏𝐥𝐚𝐧: May be renewed with an additional 1-Year plan if eligible.
• 𝐔𝐩𝐠𝐫𝐚𝐝𝐞 𝐟𝐫𝐨𝐦 𝟏-𝐘𝐞𝐚𝐫 𝐭𝐨 𝟐-𝐘𝐞𝐚𝐫: Not supported after the initial purchase.
All renewals are subject to DJI Care Refresh eligibility requirements.
𝟒. 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 & 𝐀𝐜𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧 𝐀𝐫𝐫𝐚𝐧𝐠𝐞𝐦𝐞𝐧𝐭𝐬
• 𝐋𝐢𝐦𝐢𝐭𝐞𝐝 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲: DJI Care Refresh is a virtual product with limited quotas. If it is sold out online, please contact our physical stores to check availability.
• 𝐀𝐜𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧 𝐜𝐨𝐝𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠: Codes are generated on working days only, with a daily cut-off time of 𝟐:𝟎𝟎 𝐏𝐌. Orders processed after the cut-off may be handled on the next working day. No codes will be issued on Saturdays, Sundays, or public holidays.
• 𝐀𝐜𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧 𝐝𝐚𝐭𝐞 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝: After placing your order, please provide your device's activation date for verification by Chat or Email
• 𝐄𝐱𝐭𝐞𝐧𝐬𝐢𝐨𝐧 𝐚𝐩𝐩𝐫𝐨𝐯𝐚𝐥: For purchases outside the standard eligibility period, proof of approval from DJI Support is required.
𝟓. 𝐅𝐥𝐲𝐚𝐰𝐚𝐲 𝐂𝐨𝐯𝐞𝐫𝐚𝐠𝐞 𝐄𝐱𝐜𝐥𝐮𝐬𝐢𝐨𝐧
• Please be informed that DJI Care Refresh purchased in Malaysia does NOT cover Flyaway incidents.
• If your drone is lost or flies away and cannot be recovered, you will not be eligible for Flyaway replacement under the Malaysia DJI Care Refresh plan.
• DJI Care Refresh replacement services are subject to the applicable coverage terms and conditions.
Please take note of this exclusion before purchasing DJI Care Refresh.
𝟔. 𝐑𝐞𝐩𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐃𝐞𝐯𝐢𝐜𝐞 𝐏𝐨𝐥𝐢𝐜𝐲
• DJI Care Refresh replacement claims can generally be processed in accordance with the applicable plan terms and conditions.
• Upon successful approval of a replacement claim, you will receive a replacement device that is either brand-new or equivalent to new in performance and reliability, and meets DJI's manufacturing standards for new devices.
• Please note that a replacement fee will also be required for each replacement claim, subject to the applicable DJI Care Refresh plan terms and conditions.
All replacement services are subject to the applicable coverage, eligibility requirements and claim procedures.
𝐏𝐥𝐞𝐚𝐬𝐞 𝐞𝐧𝐬𝐮𝐫𝐞 𝐲𝐨𝐮𝐫 𝐝𝐞𝐯𝐢𝐜𝐞 𝐢𝐬 𝐞𝐥𝐢𝐠𝐢𝐛𝐥𝐞 𝐛𝐞𝐟𝐨𝐫𝐞 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐢𝐧𝐠. By completing your order, you acknowledge and accept the above terms and conditions.